Policies, Terms and Conditions
The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as " Penelope's Pearls" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. Penelope's Pearls Vintage and Antique Jewelry of Ontario, Canada.
Return Policy
All items are guaranteed to be as pictured and as described. Returns are accepted and refunds gladly given upon original item receipt and inspection. Please contact us if you have any questions about an item you have received.
If an item is to be returned please notify us within 48 hours of receipt of the item. After receipt of our authorization, the item must be shipped back, in the condition sent, and insured for full value. Refund (minus shipping) will be made upon our receipt and inspection of the item or items. Refund including shipping will be issued only if the return is a result of insurable damages or any error or oversite of Penelope's Pearls. Item must be received within 30 days of the authorization date or a 25% restocking fee will be deducted from the refund amount.
PrivacyWe keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address and phone number. All online credit card payments are process through Paypal, which is a secure internet service. Your credit card number is neither seen nor stored by us. Any information that we do receive is used for the sole purpose of processing your order.To keep you informed about our latest offers, we may notify you of our current promotions, specials and new additions to our site. You can easily be removed from our newsletter list by following the opt-out instructions in any email we may send you. Privacy on Other Web SitesOther sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
Order Acceptance Policy Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Penelope's Pearls reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Payment
Options
We accept Credit cards, Paypal, International
Money Orders and Western Union Money transfers. You do NOT need to sign up for an account to process a
credit card transaction through
Paypal.
We are happy to accept your Money Order, (U.S. Dollars
only). We accept International Money Orders only, as other types may
not
be cashable in Canada. Upon placing your order you will receive a
confirmation email. If you choose to pay by money order, your item(s)
will then be placed on hold. If your
payment does not arrive within 14 days we will release the hold on the
item.TaxesAs a small supplier we are not registered to nor are required to collect any sales tax per new Ontario HST regulations effective July 1st, 2010.Typographical ErrorsIn the event a product is listed at an incorrect price due to typographical error, Penelope's Pearls shall have the right to refuse or cancel any order. If your credit card has already been charged for the purchase, Penelope's Pearls shall immediately issue a credit to your credit card account for the total amount charged.Copyright and Trademark NoticeUnless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Penelope's Pearls, Copyright © 2006 -2010, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Penelope's Pearls signs them or not. We reserve the right to make changes to this site and these conditions at any time.
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